Position Title:


Work Location:


Reports To:


Natural Work Team:


Clock / Salary:


Hours of Work:

Shift rotation:

06:00 – 14:00 / Mon to Thurs 14.15 – 22.15 Fri 13.15 – 19.15


To provide a professional and efficient response to receiving goods and equipment into the Company.



  • Meet and greet suppliers and/or customers to goods-in and direct to appropriate contact as required
  • Receive and unpack deliveries into the Company, including the off-loading of goods and equipment by fork lift as and when necessary. Identify serial numbers and part numbers of products and cross reference to customer orders where necessary, uploading this information onto our bespoke computer system
  • Keep schedule of customer owned packing crates, by labelling and inputting onto computer system
  • Treat all goods and equipment with due care and attention
  • Gain an up to date understanding and awareness of the Health and Safety implications for handling dangerous goods ie: handling compressed gas cylinders and being prepared for gaining certificate in packing of Dangerous Goods under IATA, IMDG & ADR regulations.
  • Stamp appropriate contract reviews
  • Deliver appropriate job cards and equipment to appropriate bays
  • Transport goods received to relevant bays, always adhering to the Health and Safety procedures
  • Always adhere to Company policies and procedures
  • Maintain exceptional standards of housekeeping ie keeping floors swept clean, shredding cardboard boxes and relevant material
  • Assist in the safe unloading and loading of goods from delivery vehicles when necessary, by hand or fork lift, ensuring accuracy of deliveries or loads to the provided paperwork.
  • Help fellow colleagues in Despatch and Transport as and when appropriate
  • Willingness to learn and develop capability
  • Work to set standards and deadlines
  • Ideally gain or already have forklift truck experience / licence
  • Undertake driving duties as and when required to support the company
  • Maintain a smart appearance and uniform, always representing the Company’s best interests
  • Develop an excellent relationship with front line customers, providing a professional, flexible and courteous image of the Company at all times.


  • Good verbal and written communication skills
  • Meticulous attention to detail, methodical approach to work always ensuring accuracy
  • Reliability and trustworthy
  • Excellent team worker, with the ability to work alone. Has the desire to succeed as an individual and with the surrounding team
  • Positive approach / attitude to customer service (both internal and external customers)
  • Self motivated
  • Flexible and adaptable in approach
  • Good administration with numerical skills, and computer experience preferred
  • Confident and calm under pressure
  • Good planning and organising skills with the ability to prioritise accordingly
  • Able – bodied (able to lift safe loads without assistance)
  • Have a driving licence and be prepared to drive company vehicles including long wheelbase transit / sprinter type vehicles
  • Have or prepared to train for a Forklift Licence
  • Have or prepare to train towards full Dangerous Goods packing certification (ADR, IMDG & IATA)


    As a progressive and expanding group, we are always seeking people with the right attitude, skills and knowledge across all our companies.