Position Title:

OFFICE ADMINISTRATOR

 

Work Location:

MEL AVIATION – SUDBURY CIVIL OPERATIONS OFFICE

Reports To:

CIVIL OPERATIONS MANAGER

Natural Work Team:

ALL DEPARTMENTS

Clock / Salary:

SALARY

Hours of Work:

08.00 – 17:00 MONDAY TO FRIDAY

1 HOUR LUNCH

 

JOB PURPOSE:

To provide first class, professional administrative support to the Company, along with some support for reception.

PRIMARY ACCOUNTABILITIES:

  • Releasing of Master Record Cards (MRC) to produce final certificates for new build and repair and overhaul
  • Inputting of all orders onto PC for both new build, repair overhaul and acquisition company customers
  • Ensuring correct data is inputted and detailed on company certificates
  • Processing customer quotation approvals within the department
  • Producing customer quotations via internal computer software
  • Filing and scanning of faxes, orders, certificates and associated company information
  • Keep in a clean, tidy and organised system, all paperwork associated with current and past work packs
  • Monitoring and distribution of faxes to internal personnel
  • Adhering to the appropriate chains of communication within the department and Company
  • Strive to be flexible within the department, supporting all team members where necessary ie providing cover for reception on rotational basis or as and when required
  • Perform other duties as and when required by the manager / supervisor of the department, such as support to the Purchasing department.
  • Answering and fielding telephone calls to the correct individuals or departments
  • Aim to understand MEL capabilities
  • Produce monthly reports as required via excel

PERSONAL SKILLS / ATTRIBUTES:

  • Good written and verbal communication skills
  • Computer literate with basic knowledge of Word and Excel and databases
  • Ability to achieve high accuracy of data input over long periods
  • Focused on achieving the best possible results
  • Methodical approach to work always ensuring accuracy
  • Reliable and trustworthy
  • Ability to work alone.   Has the desire to succeed as an individual and with the surrounding team
  • Positive approach / attitude to customer service (both internal and external customers)
  • Highly driven and self motivated, flexible and adaptable in approach
  • Confident
  • Highlight inefficient processes or recommend changes to bring improvement

SALARY:

  • Dependent on skills and experience

 

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    As a progressive and expanding group, we are always seeking people with the right attitude, skills and knowledge across all our companies.